Refund Policy

Standard Airport Transfers

• Free cancellation up to 24 hours before pickup
• Cancellations within 24 hours of pickup may not be eligible for a refund

Private & Custom Services

• Refund conditions vary depending on the service booked
• Terms are confirmed at the time of booking

No-Show Policy

Customers who do not appear at the scheduled pickup location without prior notification may forfeit their payment entirely.

Delays & Changes

We do our best to accommodate changes. Please contact us as soon as possible if your plans change.

Contact Us

For refund requests or questions, please reach us at: contact@kechtransfer.com or via WhatsApp.